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THIS
NOTICE DESCRIBE HOW MEDICAL INFORMATION ABOUT YOU MAY BE
USED AND DISCLOSED AND HOW YOU CAN GET ACCESS, TO THIS
INFORMATION. PLEASE REVIEW IT CAREFULLY.
Purpose
of this Notice:
Northeastern Area EMS is required by law to maintain the
privacy of certain confidential health care information,
known as Protected Health Information or PHI and to provide
you with a notice of our legal duties and privacy practices
with respect to your PHI. This notice describes your legal
rights, advises of our privacy practices, and lets you know
how Northeastern Area EMS is permitted to use and disclose
PHI about you.
Northeastern
Area EMS is also required to abide by the terms of the
version of this Notice currently in effect: In most
situations we may use this information as described in this
Notice without your permission, but there are some
situations where we may use it only after we obtain you
written authorization, if we are required by law to do so.
Uses
and Disclosures of PHI:
Northeastern Area EMS may use PHI for the purposes of
treatment, payment, and health care operations, in most
cases without your written permission. Examples of our use
of you PHI:
For
Treatment:
This includes such things as verbal and written information,
that we obtain about you an use pertaining to your medical
condition and treatment provided to you by us and other
medical personnel {including doctors and nurses who give
orders to allow us to provide treatment to you). It also
includes information we give to other health care personnel
to whom we transfer your care and treatment, and includes
transfer of PHI via radio or telephone to the hospital or
dispatch center as well as providing the hospital with a
copy of the written record we create in the course of
providing you with treatment and transport. For payment:
This includes any activities we must undertake in order to
get reimbursed for the services we provide to you, including
such things as submitting bills to insurance company, making
medical necessity determinations and collecting outstanding
accounts.
For
health care operations:
This includes quality assurance activities, license, and
training programs to ensure that our personnel meet our
standards of care and follow established policies and
procedures, obtaining legal and financial services,
conducting business planning, processing grievances and
complaints, creating reports that do not individually
identify you for data collection purposes, fundraising, and
certain marketing activities.
Reminders
or Scheduled Transports and Information on other Services:
We may also contact you to provide you with a reminder of
any scheduled appointments for non-emergency ambulance and
medical transportation, or to provide information about
other services we render.
Use
and Disclosure, PHI without our Authorization:
Northeastern Area EMS is permitted to use PHI without your
written authorization, or opportunity to object in certain
situations, including:
For
Northeastern Area EMS use in 'treating you or in obtaining
payment for services provided to you or in other health care
operations.
For
the treatment activities of another health care provider.
To
another health care provider or entity for the payment
activities of the provider or entity that receives the
information (such as your hospital or insurance company).
To
another health care provider (such as the hospital to which
you are transported) for the health care operations
activities of the entity that receives the information as
long as the entity receiving the information has or has had
a relationship with you and the PHI pertains to that
relationship.
For
health care fraud and abuse detection or for activities
related to compliance with the law.
To
a family member, other relative, or close personal friend or
other individual involved in your care if we obtain your
verbal agreement to do so if We give you an opportunity to
object to such a disclosure and you do not raise an
objection. We may also disclose health information to your
family, relatives, or friends if we infer from the
circumstances that you would not object. For example, we may
assume you agree to our disclosure of your personal health
information to your spouse when your spouse has called the
ambulance for you. In situations where you are not capable
of objection (because you are not present or due to your
incapacity or medical emergency) we may, in our professional
judgment, determine that a disclosure to your family member,
relative, or friend is in your best interest. In that
situation, we will disclose only health information relevant
to that person's involvement in your care. For example, we
may inform the person who accompanied you in the ambulance
that you have certain symptoms and we may five that person
an update on your vital signs and treatment that is being
administered by our ambulance crew.
To
a public health authority in certain situations as reporting
a birth, death or disease as required by law), as part of a
public heath investigation, to report child or adult abuse
or neglect or domestic violence, to report adverse events
such as product defects, or to notify a person about
exposure to a possible communicable disease as required by
law.
For
health oversight activities including audits or government
investigations, inspections, disciplinary proceedings, and
other administrative or judicial actions undertaken by the
government (or their contractors) by law to oversee the
health care system.
For
judicial and administrative proceedings as required by a
court or administrative order, or in some cases in response
to a subpoena or other legal process.
For
law enforcement activities in limited situations, such as
when there is a warrant for the request, or when the
information is needed to locate a suspect or stop a crime
For
military, national defense and security and other special
government functions
To
avert a serious threat to the health and safety of a person
or the public at large.
For
workers' compensation purposes, and in compliance with
workers' compensation laws
To
coroners, medical examiners, and funeral directors for
identifying a decease person, determining cause of death, or
carrying on their duties as authorized by law
If
you are an organ donor, we may release health information to
organizations that handle organ procurement or organ, eye or
tissue transplantation or to an organ donation bank, as
necessary to facilitate organ donation and transplantation.
For
research projects, but this will be subject to strict
oversight and approvals and health information will be
released only when there is a minimal risk to your privacy
and adequate safeguards are in place in accordance with the
law
We
may use or disclose health information about you in a way
that does not personally identify you or reveal who you are.
Any
other use or disclosure of PHI, other than those listed
above will only be made with your written authorization,
(the authorization must specifically identify the
information we seek to use or disclose, as well as when and
how we seek to use or disclose it). You may revoke your
authorization at anytime, in writing, except to the extent
that we have already use or disclosed medical information in
reliance on that authorization.
Patient
Rights:
As a patient, you have a number of rights with respect to
the protection of your PHI, including:
The
right to access, copy or inspect your PHI: This means you
may come to our office and inspect and copy most of the
medical information about you that we maintain, We will
normally provide you with access to this information within
5 days of you request. We may also charge you a reasonable
fee for you to copy any medical information that you have
the right to access. In limited circumstances, we may deny
you access to your medical information, and you may appeal
certain types of denials.
We
have forms available to request access to your PHI and we
will provide a written response if we deny you access and
let you know your appeal rights. If you wish to inspect and
copy your medical information, you should contact the
privacy officer listed at the end of this Notice.
The
right to amend your PHI: You have the right to ask us to
amend written medical information that we may have about
you, We will generally amend you information within 30 days
of your request and will notify you when we have amended the
information. We are permitted by law to deny your request to
amend your medical information only in certain
circumstances, when we believe the information you have
asked us to amend is correct. If you wish to request that we
amend the medical information if you wish to request that we
amend the medical information that we have about you, you
should contact the privacy officer listed at the end of this
Notice.
The
right to request an accounting of our use and disclosure of
your PHI: you may request an accounting from us of certain
disclosures of your medical information that we have made in
the last six years prior to the date of your request. We are
not required to give you an accounting of information we
have used or disclosed for purposed of treatment, payment or
health care operations, or when we share your health
information with our business associates, like our billing
company or a medical facility from/to which we have
transported you.
We
are also not required to give you an accounting of our Uses
of protected health information for which you have already
given us written authorization. If you wish to request an
accounting of the medical information about you that we have
used or disclosed that is not exempted from the accounting
requirement, you should contact the privacy officer listed
at the end of this Notice.
The
right to request that we restrict the uses and disclosures
of your PHI: You have the right to request that we restrict
how we use and disclose your medical information that we
have about you for treatment, payment or health care
operations. You may also request to restrict the information
that is provided to family, friends and other individuals
involved in your health care. But if you request a
restriction and the information you asked us to restrict is
needed to provide you with emergency treatment, then we may
use the PHI or disclose the PHI to a health care provider to
provide you with emergency treatment. Northeastern Area EMS
is not required to agree to any restrictions you request but
any restrictions agreed to by Northeastern Area EMS are
binding on Northeastern Area EMS.
Internet,
Electronic Mail, and the Right to Obtain Copy of Paper
Notice on Request: If we maintain a web site, we will
prominently post a copy of this notice on our web site. If
you allow us, we will forward you this notice by electronic
mail instead of on paper and you may always request a paper
copy of the Notice.
Revision
to the Notice:
Northeastern Area EMS reserves the right to change the terms
of this notice at any time, and the changes will be
effective immediately and will apply to all PHI that we
maintain. Any material changes to the Notice will be
promptly posted in our facilities and posted to our web
site, if we maintain one. You can get a copy of the latest
version of this Notice by contacting our Privacy Officer.
Your
Legal Right and Complaints:
You also have the right to complain to us, or to the
Secretary of the United States Department of Health and
Human Serviced if you believe your privacy rights have been
violated. You will not be retaliated against in any way for
fining a complaint with us or to the government. Should you
have' any question, comments or complaints you may direct
all inquires to our Privacy Officer.
If
you have any question or if you wish to file a complaint or
exercise any right listed in this Notice, please contact:
Privacy Officer
Northeastern
Area EMS
10
Devco Drive
Manchester,
Pa 17345
Phone:
717-266-5736
Fax:
717-266-0295
Robert.Kohler@ems23.org
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